After Launch

After you have followed the instructions detailed under Domain Setup, there are several tasks and tests that follow.

Wait for Changes

It can take a few minutes or a few hours for domain changes to take effect. In extreme cases, it can take up to 48 hours for domain changes to propagate across the Internet.

If your new website does not resolve on your preferred domain after 48 hours, contact your domain registrar support team for additional assistance.

Note: Although these changes may take time, if your domain changes were handled correctly, both your email and your old website should remain active during this transition period.

Website Not Found

If you did not provide your domain name when you signed up for Good Gallery or if you have changed your preferred domain name, you may see this message:

Not Found. HTTP Error 404. The requested resource is not found.

If you see this message, send an email to info@goodgallery.com and provide your updated domain information. The Good Gallery team will then add that information to the server hostnames file.

If you receive any other error message or if your website does not resolve, then it is likely that your domain registrar settings were incorrectly configured. Contact your domain registrar support team and they will help you correct the problem.

Domain Issues

If both your naked domain and your www subdomain are not properly configured, then your website may not resolve.

• A naked domain is a domain URL without the www prefix (e.g., example.com)
• A www subdomain includes the www prefix (e.g., www.example.com)

The primary error message that is often displayed:

www.example.com's server IP address could not be found.

When you change your domain settings, some domain registrars do not configure both naked and www subdomains simultaneously. For those domain registrars, when you change your example.com settings, your www.example.com settings are not also changed.

How to Diagnose

Use the UltraTools DNS Lookup Tool to test. Enter both your naked domain and your www domain into the tool.

If DNS information is missing from your www DNS or your naked DNS, contact your domain registrar's support personnel or review their support documentation so you can add the Good Gallery IP address information to both your naked domain and your www subdomain.