WordPress Maintenance

Good Gallery provides automatic updates and regular backups for WordPress blogs hosted on its servers.

Automatic Updates

WordPress blogs on Good Gallery servers are automatically updated each night. Good Gallery updates core WordPress files, plugins, and themes.

These frequent, unmanaged updates help ensure that you are always running the latest software on your blog. These updates also help reduce hacker injections of malicious code, making the Internet safer for you and your visitors.

These background updates are typically safe. However, if you are using infrequently updated plugins or themes, there is a possibility that an update will cause unexpected consequences for your blog. You should check your blog regularly to verify the automatic updates.

Note: If you have customized your theme, make sure you are using a child theme. If you are not using a child theme, and your theme developer provides an update, then there is a possibility that an automatic theme update could modify the appearance of your blog.

Good Gallery does not offer any warranties regarding any errors that might occur due to automatic updates. Good Gallery will not be liable for any loss, whether such loss is direct, indirect, special, or consequential, suffered by any party as a result of automatic updates.

Blog Backups

Good Gallery performs backups to guard against the possibility of catastrophic server failures or malicious attacks.

Good Gallery websites and WordPress websites are backed up every 2 hours and those copies are stored for 3 days.

Daily backups are also created, and those backups are stored for 3 weeks.

Weekly backups are stored for 3 months.

Although Good Gallery backs up your data, you should regularly backup your WordPress blog using approved plugins. This recommended procedure will help ensure that your blog information remains viable in case you make a mistake in your blog configuration, install a plugin that misbehaves, or if your blog is hacked.

Note: Good Gallery does not endorse specific plugins, but a popular backup plugin used by many customers is called Updraft Plus. The free version works great.

Backup Storage Restrictions

To prevent server bandwidth misuse, remote storage backups via Updraft Plus are not allowed. Updraft Plus backups must be stored locally within your WordPress installation and then downloaded to your local machine.

This means that Updraft Plus backups cannot be configured to use off-site storage locations like Amazon S3, Backblaze, DreamObjects, Dropbox, Google Cloud, Google Drive, Microsoft OneDrive, Rackspace, or WebDAV.

Backup Restoration

If you request that Good Gallery restore your website or WordPress blog from one of the server backups, that requires non-supported work by the product team. Therefore, restoring your website or WordPress blog from a server backup is a paid service separate from the services provided with your standard hosting.

For more information about overall site backups, see Backups.